By Western Institute for the Deaf and Hard of Hearing Staff

There is a new service being provided by Telus (and perhaps other carriers). It is called Visual Voice Mail.

Telus describes it as:

“Don’t worry about missing important messages when you are unable to answer your phone. With TELUS Visual Voice Mail, there’s no need to dial in to pick up your messages, you just read them on screen.

Read it instead of listening to it

Visual Voice Mail converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text.

Keep record of your voice mail.

You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. ”

Telus provides this service for a monthly fee of $7.50. However it is currently being offered for a free 30 day trial.

This is the link to the information.

or you can call: 1 800 316 0979 or Visit your nearest store

Comments from WIDHH staff using this service already:

“It works well except if a person does not speak clearly when they leave a msg, a word will either be skipped or spelled phonetically. Also, if the voice message is long, it will cut out some of the mssage and leave a request for you to call and listen to the rest of the message.”

If you are using this system – we would like to hear how it is working for you. If there are tips on using the system effectively – we’d like to hear about that as well.

Reprinted from WIDHH’s Blog –