FAQ Page

Why do hearing aids cost so much?

  • Purchasing a hearing aid is not the same as purchasing an appliance at a store. When purchasing a hearing aid you are also paying for the services that go along with it, such as, the audiologist’s time to program the aid, follow up visits for adjustments, future visits for follow up testing, periodic cleaning and maintenance, insurance against loss, etc.

What is an E.N.T.?

  • An E.N.T., otherwise known as an Ear, Nose and Throat Specialist, is a medical doctor who specializes in diseases of the ears, nose and throat.

3. Is it necessary to consult with an E.N.T. before purchasing a hearing aid?

  • In ordinary circumstances, the answer is no. You can visit an audiologist or Hearing Instrument Practitioner without a referral from a medical doctor. However, any unexplained condition, such as, sudden hearing loss, ear pain, discharge from the ear, etc. it is important see your doctor and perhaps be referred to an E.N.T. for further investigation. Audiologists are trained to detect problems with the ear that can be corrected medically and will refer you to your doctor, if deemed necessary

4. What is a telecoil and should I have one?

  • A telecoil is a small coil incorporated in a hearing aid which allows it to receive sound magnetically from an electric field. Telecoils were originally invented to pick up the sound from a telephone receiver while muting the hearing aid microphone to eliminate background sounds. The telecoil also allows the person to hear in venues equipped with an audio loop system, again, with the same effect of eliminating background sounds to improve a group listening environment.

5. What is an audio loop system?

  • A loop system consists of an amplifier with a microphone(s) or other sound source connected to a wire running around the perimeter of a room. The system creates a magnetic field in the room modulated by the sound being input to the system that can be picked up by the telecoil in the hearing aid. Loop systems are installed in many churches, community centres, meeting rooms, etc. These allow the person with telecoil equipped hearing aids to hear clearly without the interference of background noise, reverberation and other disturbing sounds.